We like to have a holistic approach operating as a tech company, therefore, implementing SAP HANA server, network management at all different stages and SAP consulting are our main activities. Integration solutions for ERP (Enterprise Solution Planning) are provided by our dedicated team as well.

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Contacts

Monforts Quartier 22 Schwalmstraße 301, Mönchengladbach, Nordrhein-Westfalen

info@isystems-integration.com

+49 2161 462 469 0

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SUPPORT & CONSULTANCY

 

Operating from three different locations (Europe, South America and the United States) enables us to cover multiple time zones and speeds up the

support process, so that our SAP partners and/or direct users can benefit from our assistance in the shortest time possible.

Installation & Updates

You can benefit from our professional installation & configuration expertise, and our experience with SAP HANA Clustering and Fail-Over Cases.

You name everything you need in the installation questionnaire and we make it real.

Data Backup & Protection

All hosting offers come with an external backup solution that copies data to an independent and not permanently connected storage.
This protects the backup from being encrypted if you are hit by ransomware.
The backup runs minimum once a day.

24/t Tech Support

Our certified technicians provide up to 24/7 hardware & software support within a 4h response time.
When a problem cannot be solved remotely, we ensure on-site assistance.

Maintenance & Migration

We perform up to 3 times/year server update (SLES, SAP HANA and all server components of SAP Business One)
System monitoring, migration (databases from Microsoft SQL to SAP HANA), and if necessary repairing of customer databases are included in our services.



Support Request

If you are already registered as a customer with us, you can request technical support and assign an open ticket to our support team through the online channel (starting with 1st of November 2022): https://support.isystems-integration.com/#login, and also via e-mail:
support@isystems.email, or fill out the form bellow:







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