How Hernon Manufacturing Overcame Ransomware & Boosted SAP Availability with iSystems’s Expert Solutions
Solution Project based on SAP Business One
Company
Hernon produces high-performance adhesives, sealants, UV LED curing lights, and precision dispensing systems. With over forty years of industry leadership, Hernon is renowned for offering complete solutions to manufacturing and engineering sectors across the globe, helping businesses optimize their production processes with reliable, innovative products.
Challenge 1
Hernon Manufacturing experienced a severe ransomware attack that previous security providers
failed to resolve, resulting in a complete server outage and jeopardizing critical operations. The persistent security breaches and prolonged downtime compromised sensitive data and brought business
continuity to a standstill, exposing the company to a $10 million potential loss.
Value-Driven Results
iSystems promptly responded onsite and performed a full forensic analysis that identified the ransomware root cause linked to a vulnerable backup SAP server, which was isolated and removed to contain the threat. Simultaneously, iSystems migrated, consolidated, and hardened the entire SAP ecosystem through enhanced security protocols and continuous monitoring to prevent future incidents and losses. With expert MSP support and a focus on both urgent recovery and long-term improvements, iSystems and Hernon Manufacturing turned a near-disaster into a success story that not only restored operations but positioned Hernon to thrive in a high-risk, digital-first manufacturing environment.
Challenge 2
Hernon faced ongoing issues with low availability on its existing server infrastructure, which impacted the performance and reliability of their SAP environment.
This lack of resilience posed a risk to business continuity and operational efficiency, especially as the organization relied heavily on SAP for critical processes.
Additionally, there was no comprehensive disaster recovery plan in place to safeguard against potential system failures or outages.
Value-Driven Results
iSystems implemented a high-availability, on-premises server solution using Proxmox virtualization technology. The SAP environment was fully reimplemented to ensure optimal integration and system stability. In addition, iSystems developed and put into effect a comprehensive disaster recovery plan to enable rapid recovery from any unforeseen disruptions. By leveraging expert Managed Service Providers (MSPs) support and focusing on both immediate remediation and strategic improvements, iSystems and Hernon Manufacturing transformed a near-catastrophe into a business success story.
The partnership not only restored systems but equipped Hernon to thrive in a high-risk, digital-first manufacturing environment.
"I’m super glad I met iSystems 10 years ago at a convention.
What started as a conversation about SAP implementations turned into a lasting partnership.
Their deep expertise in HANA impressed me, leading to our first contract focused on just HANA. While other vendors promise agreements, iSystems truly excels in response time and a proactive approach.
They don’t just fix issues—they identify root causes and recommend solutions that close the gaps.
We are operating on On-Premises and Colocation robust infrastructures, both provided by iSystems.iSystems is more than just a business partner to us.
You cannot work at this level with any other vendor."
